The Terms and Conditions were last updated on April 12, 2026
These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.
By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.
We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.
4.1 All the rights are reserved
Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).
Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.
Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.
By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.
After account termination, you will not attempt to register a new account without our permission.
Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:
Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.
Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.
We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.
We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Statement and our Cookie Policy.
Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of United States.
You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.
Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.
You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.
Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.
These Terms and Conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and Ben's Computer Help in relation to your use of this website.
We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for changes or updates. The date provided at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions.
These Terms and Conditions shall be governed by the laws of United States. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of United States. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.
This website is owned and operated by Ben's Computer Help.
You may contact us regarding these Terms and Conditions through our contact page.
You can also download our Terms and Conditions as a PDF.
Addendum Terms & Conditions – Managed Solutions
*We cannot install Managed Antivirus on a computer that is already infected; the guarantee does not cover the costs associated with the initial removal, if required. If required, a discount of 50% applies to the removal costs when purchasing both Managed Antivirus and Remote Support Monitoring with yearly subscriptions at time of service and removal. No discount applies outside this time.
^Prices for subscriptions are in addition to the prices for our normal services, and do not cover any additional services beyond what’s listed. Managed Antivirus is available as an add-on service if you are already subscribed to Remote Support Monitoring or as a standalone subscription.
‡ Our Managed Antivirus program is based upon the award winning ESET NOD32 and has numerous certifications which can be viewed at: http://www.eset.com/kh/home/whyeset/awards/.
By continuing to use any of the services and / or products Ben’s Computer Help offers, you expressly agree to be bound by the following Terms & Conditions as well as our Privacy Policy.
Ben’s Computer Help reserves the right to terminate usage of any of our Managed Solutions Software Applications through the use of our self-uninstalling software if you no longer wish to be subscribed, fail to make a timely payment when your monthly and/or annual subscription is up for renewal, or for any other related reason. Our Managed Solutions Services are provided “As-Is” to you to enhance your computer and protection against malware. We cannot be held responsible for any reason should a problem occur that is/was the result of a malfunction of these services as they are provided to you “As-Is” with no guarantee. If you choose to cancel your Managed Solutions Subscription before your renewal date, Ben’s Computer Help is not obligated to provide you a refund. We may, at our sole discretion, provide a prorated refund which will be evaluated on a case-by-case basis. We will provide adequate notice when your subscription is ready to be renewed by email, phone, and mail. Upon renewal, you will be billed at the then current price for our Managed Services. There is a thirty (30) day grace period, in which time your payment must be received in order to avoid automatic deactivation. As a company, we understand that your renewal period may not fall on the best time during the month. If you notify us before your due date that you intend to make a payment later in the month, we can extend your due date to accommodate most situations. Renewal continues your subscription for one year from your service end date, not your payment date. These terms and conditions are subject to change without notice, check back often to see the latest Terms & Conditions. Ben’s Computer Help Managed Solutions are also governed by our “General Business” Terms & Conditions listed below as well as any Terms & Conditions and Privacy Policies in conjunction with our Managed Service Partners ESET and Comodo/iTarian which can be viewed on their respective websites.
Addendum Terms & Conditions – General Business
SERVICE AGREEMENT BETWEEN BEN’S COMPUTER HELP AND YOU:
Agreement: This agreement (the “Agreement”) is entered into on the date of original service between Ben’s Computer Help (the “Consultant”) and YOU (the “Customer”) in connection with the Consultant’s provision of IT Support services.
Services: It is agreed that the Consultant will provide to the Customer:
any services that the Customer has requested be provided as set out in any statement(s) of work agreed and signed – either physically or verbally – by the Consultant and the Customer which shall be selected from the Service Schedule, quote, or as set out in any SOW being a “Service” and, together, the “Services”.
The Consultant shall have the option (but not an obligation) to provide the Customer with an additional service level agreement (“SLA”). Any such SLA shall be deemed to form part of and be subject to this Agreement and may (or may not) be incorporated within a Service Schedule or SOW.
Confidentiality: The Consultant acknowledges that during the engagement the Consultant will have access to and become acquainted with various processes, information, customer lists, procedures, records, specifications, etc. belonging to the Customer and/or used by the Customer in connection with the operation of its business (“Customer Information”).
Warranties and Liability: The Consultant warrants to the Customer that the Services will be provided using reasonable care and skill and, as far as reasonably possible, in accordance with the Service Schedule and/or any SOW.
The Consultant shall have no liability to the Customer for any loss, damage, costs, expenses or other claims for compensation arising from any work completed by The Consultant or any services purchased/resold by The Consultant.
Except in respect of death or personal injury caused by the Consultant’s negligence, or as expressly provided in this Agreement, the Consultant shall not be liable to the Customer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of this Agreement, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of the Consultant, its officers, employees, servants or agents or otherwise) which arise out of or in connection with the provision of the Services (including any delay in providing or failure to provide the Services) or their use by the Customer, and the entire liability of the Consultant under or in connection with this Agreement shall not exceed the amount of the Consultant’s charges for the provision of the Services, except as expressly provided in this Agreement.
The Consultant shall not be liable to the Customer or be deemed to be in breach of this Agreement by reason of any delay in performing, or any failure to perform, any of the Consultant’s obligations in relation to the Services, if the delay or failure was due to any cause beyond the Consultant’s reasonable control.
Termination and Payment of Consultant’s Fees: Either party may terminate this Agreement at any time by 30 days’ advance written notice to the other party.
In addition, if either party materially breaches any provision of this Agreement (and, if such breach is remediable, fails to remedy such breach within 30 days of receiving notice from the other party requiring that such breach be remedied), the party not in breach may at any time terminate this Agreement immediately on giving written notice to the party in breach.
Payment of the Consultant’s fees as specified on the Service Schedule and/or any SOW in respect of Services provided shall be made by the Customer within 30 days from the date of which the Services are provided; if payment is not received by the due date for payment, the Consultant may terminate the engagement immediately, without prior written notice to the Customer and without prejudice to any other remedy available to the Consultant
The various rights and remedies of the parties under this Agreement or otherwise shall be construed to be cumulative, and no one of them shall be exclusive of any other or of any right or remedy allowed by law.
Successors and Assigns: All of the provisions of this Agreement shall be binding upon and endure to the benefit of the parties hereto and their respective heirs, if any, successors, and assigns.
Independent Consultant: This Agreement shall not render the Consultant an employee, partner, agent of, or in joint venture with the Customer for any purpose. The Consultant is and will remain an independent consultant in its/his/her relationship to the Customer.
Consultant:
Ben Mott / Ben’s Computer Help
10751 Springboro Road
Springboro, PA 16435-1303
(315) 677-1692
Unenforceability of Provisions: If any provision of this Agreement, or any portion thereof, is held to be invalid and unenforceable, then the remainder of this Agreement shall nevertheless remain in full force and effect.
By providing these Terms & Conditions to you, the Customer, in a public and easily accessible manner, your implied agreement is used in place of an actual signature no matter if you have or have not actually read this agreement. If you do not agree with these Terms & Conditions, notify your Ben’s Computer Help Agent immediately and discontinue use of Ben’s Computer Help Services & Solutions.
These Terms & Conditions are subject to change without notice. Check back often to see the latest updates. Have a great day!